FAQ’s


Frequently Asked Questions

1. Who is the E-book written for?

The E-book is written for anyone who wants to learn how to successfully record their family history.

2. Can I buy the E-Book if I live outside of Australia?

If you have a credit card you can pay for the system from anywhere in the world.

3. I don’t have a credit card – How can I pay for the E-Book?

You can mail a cheque made out to:

Gift of Memories

PO Box

Belconnen ACT 2913

Australia

Once the cheque is received a copy of the E-book will be emailed to you.

4. Does the book come in a hard copy or only as a downloadable E-Book?

At this stage the Book is only available as an e-book. In order to read the downloaded book you will need to have Acrobat Reader on your computer.


You can download a copy of Acrobat Reader for free by going to www.adobe.com/products/acrobat/readstep2.html and following the prompts. Once you have downloaded the e-book you can print it out if you prefer to read a hard copy rather than reading it on-screen.

5. Is Clickbank secure?

Clickbank is the internet’s largest on-line distribution center for electronic products. The following information about their security is from their website. You can see the original at www.clickbank.com/overview.html

Advanced Security

Clickbank uses sophisticated international fraud control to screen all purchases. For maximum card security, all orders are sent directly to the banking network for immediate authorization. We do not store any credit card or bank account numbers.

I have used Clickbank’s secure server for you to pay for and down-load the system, so I never get to see your credit card details.  Also, Clickbank themselves provide a 56 day money back guarantee on anything you buy through them.  This means that if you are not happy with the system, any time in the next 56 days you can ask for your money back. Clickbank will then repay you.

You can read more about Clickbank’s security and money-back guarantee system by going to the Clickbank home page (www.Clickbank.com) and clicking on the “legal” tab at the top.

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